Frequently Asked Questions

1 credit = $1. A workstation is a fixed plan paid in credits: Daily 63, Weekly 188 or Monthly 375 credits, charged once when your Mac is assigned. Plans do not renew. Credits never expire and can be used whenever you need them.

Simply create an account, purchase credits, and launch your first business workspace. Our Quick Start guide walks you through the entire process in minutes.

Flux workstations come pre-configured with enterprise tools including Excel, Power BI, SAP, Salesforce, QuickBooks, Tableau, and more. You can also install any additional software you need.

Credits are shared across your team from a central account. Administrators can set usage limits per team member and track consumption through detailed audit logs.

Your workspace will pause gracefully, preserving your work and settings. You can top up credits instantly through your dashboard and resume exactly where you left off.

Yes, unused credits can be refunded within 30 days of purchase. See our refund policy for complete details and instructions on how to request a refund.

We accept Visa and Mastercard and support secure payment processing through industry-standard providers. Enterprise customers can arrange invoicing.

Once your workspace is launched, you can connect via our web-based interface or use native remote desktop protocols from any device. Connection details are provided in your dashboard.

Yes. Flux workstations support all major enterprise applications including SAP, Salesforce, QuickBooks, Oracle, and more. Workspaces come pre-configured or can be customized to your needs.

Your files and settings are automatically saved with encrypted persistent storage. You can pick up exactly where you left off when you restart your workspace.

Yes, each team member can launch their own isolated workspace simultaneously. Each workspace consumes credits independently and maintains strict data isolation.

Business Consultants are verified professionals who can complete tasks on your behalf — from financial analysis to operations consulting and compliance reviews.

Add the task to a project in your dashboard and click Find Executor. Flux matches it to an available consultant and shows you the estimated hours and the price before anything is charged. The credits are held only when you click Confirm & Assign.

Each consultant has an hourly rate in credits. A task costs its estimated hours times that rate, rounded up to whole credits, and you see that price before you confirm.

We offer dispute resolution and quality guarantees. If you are not satisfied with completed work, contact our support team to initiate a review process.

Yes, all data is encrypted using industry-standard protocols (TLS 1.3 in transit, AES-256 at rest). Each workspace is fully isolated, and session data is automatically wiped upon termination.

Personal data is handled as described in our Privacy Policy. Each workstation is a dedicated Mac assigned to your account only, reached over an encrypted remote-desktop connection with access details issued for that Mac alone.

Yes. Each workspace operates in a fully isolated environment. You can maintain separate workspaces per client with no data crossover, ensuring complete client confidentiality.

Our support team is available via email and live chat during business hours. Enterprise customers receive priority SLA-backed support. We aim to respond within 24 hours, usually much faster.

Yes, we provide dedicated onboarding for Team and Enterprise customers, including guided workspace setup, tool configuration, and training for your team.

Absolutely. Our support team can help customize your workspace with the specific tools and configurations your business requires. Enterprise customers receive a dedicated account manager.