Frequently Asked Questions

Credits are consumed based on the time your workspace is active. 1 credit = 1 hour of compute time. Credits never expire and can be used whenever you need them.

Simply create an account, purchase credits, and launch your first business workspace. Our Quick Start guide walks you through the entire process in minutes.

Flux workstations come pre-configured with enterprise tools including Excel, Power BI, SAP, Salesforce, QuickBooks, Tableau, and more. You can also install any additional software you need.

Credits are shared across your team from a central account. Administrators can set usage limits per team member and track consumption through detailed audit logs.

Your workspace will pause gracefully, preserving your work and settings. You can top up credits instantly through your dashboard and resume exactly where you left off.

Yes, unused credits can be refunded within 30 days of purchase. See our refund policy for complete details and instructions on how to request a refund.

We accept Visa and Mastercard and support secure payment processing through industry-standard providers. Enterprise customers can arrange invoicing.

Once your workspace is launched, you can connect via our web-based interface or use native remote desktop protocols from any device. Connection details are provided in your dashboard.

Yes. Flux workstations support all major enterprise applications including SAP, Salesforce, QuickBooks, Oracle, and more. Workspaces come pre-configured or can be customized to your needs.

Your files and settings are automatically saved with encrypted persistent storage. You can pick up exactly where you left off when you restart your workspace.

Yes, each team member can launch their own isolated workspace simultaneously. Each workspace consumes credits independently and maintains strict data isolation.

Business Consultants are verified professionals who can complete tasks on your behalf — from financial analysis to operations consulting and compliance reviews.

Browse available consultants in your dashboard, review their profiles and ratings, and submit a task request. Consultants will bid on your task, and you can choose the best fit for your needs.

Consultant rates vary based on their expertise, experience, and the complexity of your task. You will see quotes from multiple consultants before making a decision.

We offer dispute resolution and quality guarantees. If you are not satisfied with completed work, contact our support team to initiate a review process.

Yes, all data is encrypted using industry-standard protocols (TLS 1.3 in transit, AES-256 at rest). Each workspace is fully isolated, and session data is automatically wiped upon termination.

Flux is GDPR compliant and pursuing SOC 2 Type II certification. All infrastructure is hosted in certified data centers with full audit logging and access controls.

Yes. Each workspace operates in a fully isolated environment. You can maintain separate workspaces per client with no data crossover, ensuring complete client confidentiality.

Our support team is available via email and live chat during business hours. Enterprise customers receive priority SLA-backed support. We aim to respond within 24 hours, usually much faster.

Yes, we provide dedicated onboarding for Team and Enterprise customers, including guided workspace setup, tool configuration, and training for your team.

Absolutely. Our support team can help customize your workspace with the specific tools and configurations your business requires. Enterprise customers receive a dedicated account manager.